Privacy Policy

FNDER provides software that helps businesses understand funding capacity, model capital scenarios, analyse financial information, prepare investor-ready outputs and engage with potential capital providers.

FNDER is operated by Fnder (Pty) Ltd, based in Bedfordview, Gauteng, South Africa.

Depending on how you use FNDER, we may collect information that you provide directly to us, including your name, email address, business information, financial inputs, scenario assumptions and documents you choose to upload.

We may also collect technical information generated when you use our services, such as browser type, device information, pages visited, usage events and diagnostic data.

FNDER allows users to enter financial information and, in certain workflows, upload financial statements or related business documents for analysis.

We use this information only to provide the requested platform functionality, including financial analysis, scenario modelling, funding-readiness assessments and related outputs.

You should only upload information that you are authorised to provide and process through the platform.

We may use information to operate, maintain and improve FNDER; create and manage user accounts; provide requested analyses and outputs; maintain platform security; respond to support enquiries; monitor performance; and comply with legal obligations.

We do not sell your personal information.

We may share information with service providers that help us operate FNDER, such as hosting, authentication, database, analytics, communications and payment-service providers. These providers process information only as necessary to provide their services to us.

We may also disclose information where required by law, regulation, legal process or a valid request from an authorised public body.

FNDER may help users identify or engage with potential lenders, investors or other capital providers. We do not disclose your confidential business information to a capital provider merely because that provider appears in FNDER.

Where a user chooses to share information with a third party, that third party may process the information under its own privacy practices and terms.

We may use cookies and similar technologies that are necessary for authentication, security, preferences and platform operation. We may also use analytics tools to understand how our website and platform are used.

We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse or disclosure.

No online service can guarantee absolute security, and users remain responsible for protecting their account credentials and controlling access to their workspace.

We retain information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it is processed.

Subject to applicable law, you may have rights relating to access, correction, deletion, objection or restriction of the processing of your personal information.

Users in South Africa may also exercise rights available under the Protection of Personal Information Act, 2013 (POPIA).

FNDER may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party services.

We may update this Privacy Policy from time to time as our platform, legal obligations or business practices change. The effective date shown above will be updated when material changes are made.

Questions about this Privacy Policy or the way FNDER handles information can be sent to:

info@fnder.co.za

Bedfordview, Gauteng, South Africa